Sprout Social is a social media management platform with a comprehensive set of features. Their social engagement product offers some great automation features. It includes a bot builder to automate predictable messaging, automated message tagging, message spike alerts, and more. You can also see reports on how fast employees are responding to messages. The software also provides the ability to schedule create and schedule posts that get distributed to multiple social media sites.
Product Highlights
Social Listening
Smart Inbox
Social Media Management Features
- Approval Workflows
- Audience Analytics
- Canva Integration
- Chatbots
- Competitive Intelligence
- Content Calendar
- Content Discovery
- Custom Reports
- Ecommerce Integration
- Message Routing
- Optimal Post Time
- Respond to Messages
- Review Management
- Social Ads Integration
- Social Listening
- Unified Inbox
- User Roles
- Workflows / Orchestration
Available Plans
Standard
$249/Month
Free Trial
Professional
$399/Month
Free Trial
Advanced
$499/Month
Free Trial
Enterprise
Social Media Management Features
- Approval Workflows
- Audience Analytics
- Canva Integration
- Chatbots
- Competitive Intelligence
- Content Calendar
- Content Discovery
- Custom Reports
- Ecommerce Integration
- Message Routing
- Optimal Post Time
- Respond to Messages
- Review Management
- Social Ads Integration
- Social Listening
- Unified Inbox
- User Roles
- Workflows / Orchestration