Zoho's CRM utilizes a core data model that is standard for CRMs. A great, unique feature offered by Zoho is the ability to customize the UI with drag-and-drop powered by Canvas. This allows admins to deliver stakeholder UI requests without writing any code. For more complex customization, you can write serverless functions with Deluge, which allow you to add event-driven, auto-scaling functions. Other interesting features include predictive intent, journey orchestration, and partner portals.

Zoho also offers more than 500 integrations with 3rd party software.

CRM Software Features

  • Assignment Rules
  • Predictive Forecasting
  • Predictive Intent
  • Workflows / Orchestration

Available Plans

Standard

$20/Month

Automate and optimize your sales cycle

Free Trial

Professional

$35/Month

Improve customer acquisition and accelerate growth

Free Trial

Enterprise

$50/Month

Manage global CX operations with the complete CRM

Free Trial

Ultimate

$65/Month

cale exponentially with dedicated BI capabilities

Free Trial

CRM Software Features

  • Assignment Rules
  • Predictive Forecasting
  • Predictive Intent
  • Workflows / Orchestration