Zoho's CRM utilizes a core data model that is standard for CRMs. A great, unique feature offered by Zoho is the ability to customize the UI with drag-and-drop powered by Canvas. This allows admins to deliver stakeholder UI requests without writing any code. For more complex customization, you can write serverless functions with Deluge, which allow you to add event-driven, auto-scaling functions. Other interesting features include predictive intent, journey orchestration, and partner portals.
Zoho also offers more than 500 integrations with 3rd party software.
CRM Software Features
- Assignment Rules
- Predictive Forecasting
- Predictive Intent
- Workflows / Orchestration
Available Plans
Standard
$20/Month
Automate and optimize your sales cycle
Free Trial
Professional
$35/Month
Improve customer acquisition and accelerate growth
Free Trial
Enterprise
$50/Month
Manage global CX operations with the complete CRM
Free Trial
Ultimate
$65/Month
cale exponentially with dedicated BI capabilities
Free Trial
CRM Software Features
- Assignment Rules
- Predictive Forecasting
- Predictive Intent
- Workflows / Orchestration